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FAQ

How do I register and what are the benefits?
What is eNotice?
Is my donation tax deductible?
I did not receive a receipt. How do I get one?
How do I identify items that I intend to donate?
What time will the truck come?
Will you pickup in bad weather?
Can I cancel or make changes for a scheduled pick up?
My donation was not picked up, what should I do?
The trucks do not pick up in my area or I live in an apartment. Can I drop off a donation?
Where do my donated items go?

 

How do I register and what are the benefits?

Click on Register. Fill out your information and click on complete registration. It is that easy! You will receive an email with your temporary password that will allow you to log in. Here you can schedule, modify or cancel a pick up and view or print a list of your donation history. You may also sign up for eNotice.

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What is eNotice?

If you prefer emails rather than telemarketing calls, register for eNotice to receive emails notifying you when we are going to be in your area.

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Is my donation tax deductible?

Yes! All items donated are deductible for income tax purposes at their present fair market value. Internal Revenue code places the responsibility for estimating this value upon the donor rather than the agency receiving the gift. As with any tax-related information, an individual donor should always consult a tax professional to resolve questions regarding their particular donation. Please consult form 8283 and publication 526 and 561 on the Internal Revenue Service website. www.irs.gov

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I did not receive a receipt. How do I get one?

Login and click on the Review Past Donations button. Click on the receipt link to display and/or print a duplicate receipt. If you prefer to receive a receipt by mail, call (866) 657-4258 or email your request to donorservices@donationpickup.org.

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How do I identify items that I intend to donate?

It is your responsibility to identify the items you wish to donate. Labels may be printed from this site. At a minimun, you should affix a label to all items you intend to donate to Prevent Blindness Oklahoma, Big Brothers Big Sisters of Oklahoma and/or Oklahoma Foundation for the Disabled. The label should include"PB" for dontions to Prevent Blindness Oklahoma; "BBBS" for donations to Big Brothers Big Sisters of Oklahoma; or "FD" for donations to Oklahoma Foundation for the Disabled. Furthermore, you should set the items you wish to donate outside your residence and at a reasonable distance away from any items on your property that you do not wish to donate. Please take special care not to place the items you wish to donate in confusingly close proximity to items that you do not wish to donate. Donation Pickup, Prevent Blindness of Oklahoma, Big Brothers Big Sisters of Oklahoma, and/or Oklahoma Foundation for the Disabled will not be responsible for items accidentally picked up from your property because of your failure to abide by this policy.

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What time will the truck come?

The driver will come between 8 AM and dark. The driver plans his route as is the most efficient for time. It is very hard to judge the amount of time it will take to pick up each donation. The driver may, also, have to return and unload during the day.

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Will you pickup in bad weather?

We pick up in all types of weather including rain and snow. If driving is unsafe due to weather/road conditions, we will not pick up that day and your pick up will be rescheduled.

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Can I cancel or make changes for a scheduled pickup?

Yes! By logging in and going to Cancel/Modify donation link, you may cancel your donation or make any changes such as change the date of the pick up. Changes must be made by midnight the day before the scheduled pick up.

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My pickup was missed, what should I do?

We apologize for any inconvenience this may have caused. Please call (866) 657-4258 or email us at donorservices@donationpickup.org and we e will reschedule your pick up for the next business day.

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The trucks do not pick up in my area or I live in an apartment. Can I drop off a donation?

Yes! You may drop off your donation at any of our thrift stores. Click here for a list of locations.

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Where do my donated items go?

The donations are sold in bulk to Bargain Thrift Store, a thrift operator, and resold in second hand stores in the area. Proceeds are used to fund the operations of the charitable organizations.The store provides affordable clothing to others and employ individuals in the community. Prevent Blindness Oklahoma, Big Brothers Big Sisters of Oklahoma, and the Oklahoma Foundation for the Disabled do not own or operate these thrift stores. For more information go to www.bargainthrift.com

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